Questions people ask us.
What is RozEats?
RozEats is a daily meal service that brings several kitchens into one app. You choose a kitchen that delivers to your address, build your meal and pay with points from your wallet.
How does the multi-kitchen service work?
Independent kitchens join RozEats after we review their food licence. You see the ones that reach your address, and each meal comes from one kitchen.
How can I find kitchens in my area?
Enter your PIN code on the Explore Kitchens page, or set your address in the app. Only kitchens that deliver to that address are shown.
What types of meals are available?
It depends on the kitchen. Most offer lunch and dinner built from sections like main course, dal, roti and rice, and some offer breakfast.
Are vegetarian and non-vegetarian meals available?
Yes. Every dish is marked as vegetarian, non-vegetarian, egg or vegan, so you can choose what suits you.
How do regular meals and the wallet work?
You recharge your wallet with an online payment and receive points. When you order, the points are held; they are spent when the meal is delivered. You can also set regular meals that repeat on the days you choose.
How can I place or cancel an order?
Place and manage orders in the RozEats app. You can edit or cancel until the kitchen’s cut-off time for that meal, and the held points return to your wallet.
What payment methods are supported?
Recharges are paid online through our payment partner Razorpay. The methods you see at checkout, such as UPI, cards and net banking, are the ones available to you.
Which areas does RozEats serve?
We add areas as kitchens join. Enter your PIN code on the Explore Kitchens page to see what reaches you.
How can I contact customer support?
Use the Contact Us page or the phone and email listed there.
Still have a question? Contact us →
Make everyday meals simpler with RozEats.
Explore the kitchens that deliver to you and find meals that fit your routine.